Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Archive forms is a way to help people hide accidental form submissions. It allows you to clean up your case data: for example, by reopening cases that were accidentally closed, or by removing forms that were accidentally submitted against a case. Archiving a form will remove the data collected in the erroneous form from your case data and reports. The archived forms will still be displayed in Daily Saved exports, but not other exports. 

 There are a few important notes about how archived forms affect cases:

  • The changes will not appear on phones until the phones sync with the server. In some circumstances you may have clear data and resync the user.

  • If the form closed the case, it will cause the case to be reopened.

  • If the form was the only form submitted to the case (i.e. it registered/opened a new case), it will cause the case to be deleted

  • If the form created or updated multiple cases, the main case and all subcases will be affected

  • The metadata "date last modified" will not be affected

There are two ways to archive forms: one form at a time and bulk archive.

Table of Contents

Archive a Single Form

How to Archive a Form

In order to use this feature you have to first find the problematic form. Click "View Form" for the form you'd like to archive. When viewing the form, click the "Archive this Form" button. This will cause the form to disappear, and will reverse any changes that the form caused in the case history.

...

You can also archive forms from the Case List by clicking on Case History, locating the form you'd like to archive and clicking Archive Form. 

...

Another option to find your form is to look for the formid in CommCareHQ via Find Data by ID. To do so:

...

How to Restore a Single Form

You can undo this operation at any time. Go to the "Raw Forms, Errors & Duplicates" report, filter by "Archived Forms". Click the "Restore this Form" button to unarchive the form and restore the changes this form made to the case.

Archive Multiple Forms (Manage Forms)

...

This feature requires a CommCare Software Plan

...

Multiexcerpt include macro
macro_uuid77a79df7-a5d1-4f8f-828d-6c8d8a40e9b2
nameSoftware Plan - Pro
templateDataeJyLjgUAARUAuQ==
page[Internal] CommCare Public Management
addpanelfalse

This feature allows you to archive multiple forms at once. This is useful if you had a training session with lots of form submissions, or a worker that erroneously submitted a batch of forms. 

...